Privacy Policy

Updated May 6, 2026 3 min read

Last updated: [May 2026]

MicroscopeX ("we", "our", or "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Who We Are

MicroscopeX is a manufacturer of optical microscopes and imaging systems.

If you have any questions about this policy or your data, you can contact us at:

2. What Data We Collect

We may collect and process the following data:

a. Information You Provide

  • Name
  • Email address
  • Phone number
  • Company name
  • Any information submitted through contact forms or live chat

b. Automatically Collected Data

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and usage data

We process your personal data based on the following legal grounds:

  • Consent — when you submit forms or agree to cookies
  • Legitimate interests — to operate and improve our website and services
  • Contractual necessity — to respond to inquiries or provide requested services

4. How We Use Your Data

We use your data to:

  • Respond to inquiries and provide customer support
  • Provide product information or quotations
  • Improve website functionality and user experience
  • Maintain communication where relevant

We do not use your data for automated decision-making or profiling.

5. Data Sharing

We do not sell your personal data.

We may share your data with:

  • Service providers (e.g. hosting, analytics tools)
  • Authorities if required by law

All third parties are required to handle your data securely and lawfully.

6. International Data Transfers

As we are based in China, your data may be transferred and processed outside the European Economic Area (EEA).

We take appropriate safeguards to ensure your data is protected, including:

  • Using secure systems
  • Limiting access to authorized personnel

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law.

8. Your Rights Under GDPR

If you are located in the EU/EEA, you have the following rights:

  • Right to access your data
  • Right to rectification (correction)
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

You may also withdraw consent at any time.

To exercise your rights, please contact us.

9. Cookies

We use cookies to improve website performance and user experience.

Where required by law, we will request your consent before using non-essential cookies.

You can manage cookies through your browser settings.

10. Data Security

We implement reasonable technical and organizational measures to protect your personal data.

However, no internet transmission is completely secure.

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Contact and Complaints

If you have concerns about how we handle your data, please contact us first:

You also have the right to lodge a complaint with a data protection authority in your country.

13. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

14. Additional Rights for California Residents (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know what personal information we collect, use, and disclose
  • Right to Delete personal information we have collected
  • Right to Correct inaccurate information
  • Right to Opt-Out of the sale or sharing of personal information

We do not sell or share your personal information.

Categories of Personal Information Collected

We may collect the following categories of personal information:

  • Identifiers (such as name, email address, phone number)
  • Commercial information (such as inquiries or purchase requests)
  • Internet activity (such as browsing behavior on our website)

Exercising Your Rights

To exercise your rights, please contact us at:

We will respond to your request in accordance with applicable laws.